An alphabet soup of financial metrics, some of them tried and true, some brand new, is bubbling these days. As your planning group begins to shape the framework of your deployment analysis, the first step is to ensure there is shared agreement on which benchmarks best serve your needs, and why that is so. This concise CIOview White Paper provides not just the definitions for each of these popular metrics but, more importantly, explains exactly what each can -- and cannot -- accomplish for you.
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